Food & Beverage Attendant

Food & Beverage Attendant

Paradox Sydney | Part-time or Fulltime | Sydney CBD

About Paradox Hotels

We are a global collection of luxury lifestyle hotels, resorts, and boutique retreats that fuse modern design with local culture. From luxurious getaways to charming, character-filled escapes, every Paradox property offers a distinct experience for guests seeking style, authenticity, and a genuine connection to place.

With six exceptional hotels in destinations including Vancouver, Singapore, Phuket, Kunshan, and two independently branded properties in Whistler, Summit Lodge Whistler and Aava Whistle, our footprint is growing rapidly. New openings in Kuala Lumpur, Bangkok and other global cities are set to continue this exciting journey.

At Paradox, we celebrate individuality and embrace the unique character of each destination. Our mission is to create unforgettable guest experiences that connect people to the heart and spirit of every community we call home.

This is Paradox.

Where stories unfold freely, and luxury finds new meaning.

Our Hotel

Set within the beautifully preserved 169-year-old sandstone façade that once housed Sydney’s Fairfax newspaper empire and the Bank of New South Wales, Paradox Sydney honours the rich heritage of its landmark building while embracing a contemporary expression of five-star hospitality. Perfectly positioned in the heart of the CBD, the hotel places guests moments from Sydney’s most celebrated dining, shopping and cultural precincts.

Reimagined in 2025 as Paradox Sydney, this iconic address marks a new chapter for the property. Blending historic character with modern design and warm, intuitive service, the hotel reflects the Paradox philosophy of cultured yet approachable hospitality, creating a vibrant guest experience shaped by the energy and spirit of Sydney itself.

Why work with us

At Paradox Sydney, we believe our people are the heart of our success. We offer an environment where creativity, connection, and care thrive.

You’ll enjoy:

• A supportive, professional environment where teamwork and service excellence are genuinely valued
• Ongoing skills development through hands-on training and mentoring
• Exposure to multiple food and beverage outlets; restaurant, bar, in-room dining, and banquets
• Opportunities to enhance guest experiences and contribute ideas for improvement
• Complimentary daily staff meals prepared by our talented chefs
• A complimentary overnight stay after 90 days of employment
• Volunteering and Responsible Business initiatives
• Active Social Club with fun, team-bonding activities
• Employee of the Month and Employee of the Year awards
• Special accommodation rates for team members, family, and friends across Paradox hotels worldwide
• Access to a confidential Employee Assistance Program (EAP)
• Complimentary uniforms and professional presentation standards

The Role

As a Food & Beverage Attendant, you’ll be an essential part of our guest experience, serving and assisting guests across our restaurant, bar, in-room dining, and banquet outlets. You will focus on delivering five-star service, elevating guest experiences, and creating memorable moments for every guest.

We are looking for full and part-time F&B attendants, and the roles require availability across a seven-day roster, including morning and evening shifts.

General Responsibilities

• Provide prompt, courteous service by serving guests and setting tables
• Accurately record, pre-check, and pick up all food and beverage orders
• Serve customers according to the established sequence of service
• Set and reset tables as needed
• Clear tables using proper methods to stack dishes, glassware, and silverware
• Clean tables, chairs, and floors, maintaining a tidy dining environment
• Place bread on tables when required and polish silver, glasses, and fold linen
• Attend to restaurant customer needs to ensure satisfaction
• Acquire knowledge of hotel facilities and local information to respond to guest questions
• Attend work on time and adhere to hotel grooming and dress standards
• Stay updated with departmental communications

Customer Service and Operational Skills

• Meet and exceed Paradox service and people standards
• Provide value-added service by anticipating guest needs and exceeding expectations
• Communicate effectively with guests and colleagues
• Demonstrate teamwork by cooperating and assisting colleagues as needed
• Handle difficult situations effectively and professionally
• Assist other outlets as required to maintain smooth operations

About You

You’re a passionate hospitality professional who thrives in a fast-paced, people-focused environment and takes pride in creating exceptional guest experiences.

You will bring:

• Previous experience in food and beverage service, barista experience is viewed favourably
• Experience in a five-star hotel environment is highly regarded
• Excellent communication and interpersonal skills
• Strong attention to detail and enthusiasm for delivering memorable guest experiences
• A current NSW Responsible Service of Alcohol (RSA) certificate

Pay & Conditions

This is a Level 2, Grade 2 position under the Hospitality Industry (General) Award. You’ll be rostered on a rotating Monday–Sunday schedule in line with business operations.

Working Rights

Applicants must have valid and ongoing Australian working rights to be considered.

Join the Paradox Sydney Team

If you’re ready to take the next step in your hospitality career and be part of a global collection redefining modern luxury, we’d love to hear from you.

Candidates who have previously submitted an application for this role will continue to be considered and are not required to reapply.