Summary:
We are seeking a dedicated Restaurant Supervisor to join our team in Huskisson at Club Jervis Bay, New South Wales. This permanent, full-time position plays a crucial role in ensuring the smooth operation of our restaurant, delivering exceptional service to our guests, and maintaining high standards of food quality and hygiene. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry, contributing to a positive dining experience for all patrons.
Responsibilities:
- Supervise daily restaurant operations and staff activities to ensure efficient service.
- Train, mentor, and evaluate team members to enhance their performance and development.
- Manage inventory, order supplies, and ensure compliance with health and safety regulations.
- Handle customer inquiries and complaints in a professional manner, ensuring guest satisfaction.
- Assist in menu planning and food preparation, maintaining high standards of quality.
- Monitor financial performance, including sales and expenses, to achieve budgetary goals.
- Collaborate with management to implement promotional activities and improve service delivery.
Qualifications:
- Previous experience in a supervisory role within the hospitality industry.
- Strong understanding of food safety and hygiene regulations.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in using point-of-sale systems and basic computer applications.
- Flexibility to work evenings, weekends, and public holidays as required.