Introduction
About Auxus
At Auxus, we create lasting impressions every day.
We are a leading provider of concierge, workplace experience and hospitality services, delivering premium customer experiences across some of Australia's most prestigious commercial buildings. Our people are the face of the workplace, creating meaningful connections, anticipating customer needs and delivering exceptional service at every touchpoint.
Grounded in our Four Pillars of Hospitality - Human, Proactive, Confidence and Authenticity - we are committed to creating welcoming, engaging and memorable experiences for tenants, guests and stakeholders alike.
Description
Hospitality Concierge (Barista & Workplace Experience)
Collins Street, Melbourne CBD
Part Time | Monday to Friday | 8:00am - 12:00pm
About the Role
We are seeking a Hospitality Concierge to join our team at 161 Collins Street, one of Melbourne's premium commercial office assets.
This is a unique role combining barista service, workplace hospitality and customer experience delivery. You will be the warm and familiar face of the building, providing exceptional coffee service while supporting tenants, guests and building stakeholders through genuine hospitality and proactive service.
This is not a traditional café role. It is a customer-facing workplace hospitality position focused on creating memorable experiences and building strong relationships within the building community.
Key Responsibilities
- Prepare and serve high-quality coffee and beverages to a Melbourne café standard
- Deliver exceptional customer service to tenants, guests and visitors
- Greet and assist building occupants with a professional and welcoming approach
- Support meeting room and catering coordination
- Maintain presentation and cleanliness of café and shared spaces
- Monitor and replenish kitchen consumables and hospitality supplies
- Assist with workplace events and activations
- Build positive relationships with tenants, building management and service providers
- Respond to customer enquiries professionally and efficiently
- Ensure all areas are maintained to a premium standard
Skills And Experiences
About You
To be successful in this role, you will have:
- Previous barista experience and confidence working independently
- A genuine passion for customer service and hospitality
- Strong communication and interpersonal skills
- Professional presentation and attention to detail
- The ability to build rapport with tenants and guests
- A proactive and positive attitude
- Strong organisational and time management skills
- Experience in hospitality, concierge, customer service or workplace experience environments will be highly regarded
Why Join Auxus?
- Monday to Friday schedule – no weekends
- Work within a premium Melbourne CBD commercial environment
- Be part of a growing workplace experience and hospitality business
- Supportive leadership and development opportunities
- Positive team culture focused on service excellence
- Opportunity to make a genuine impact on the daily experience of tenants and guests
If you are passionate about hospitality, customer experience and creating memorable moments, we'd love to hear from you.
Apply now and help us create lasting impressions, every day.