Casual Cafe Host
St John of God Health CareYour role at St John of God Midland Hospital
St John of God Midland Hospital is seeking a vibrant and welcoming Café allrounder who enjoys creating memorable experiences for every customer. In this role, you’ll bring a high standard of hospitality to each interaction, helping our café feel warm, inviting, and enjoyable.
You will play an important role in keeping operations running smoothly and efficiently, delivering great service while supporting cost‑effective practices. If you are passionate about people, hospitality, and making a positive impact in a fast‑paced environment, we would love to hear from you.
The Position
Make a deliberate, personal effort to engage with café customers.
Maintain a high standard of customer service: through friendliness, speed and efficiency.
Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork.
Perform hot and cold food production as required (and to the menu
standards).
Make delicious coffees as required (and to the correct specification).
Process customer payments at the till with friendliness, speed and accuracy
(collecting correct payment from all customers).
Adhere to the café standards for product presentation and portion size.
Ensure the security of cash, stock and equipment.
Ensure displays are well stocked and merchandised.
Use own initiative to solve minor problems as they arise during the shift.
Perform appropriate duties in the gift shop, as required from time-to-time.
Maintain high levels of general cleanliness and food hygiene standards – in all front-of-house areas.
Follow the correct procedures for regular handwashing.
Assist in the dishwashing process as required during each shift.
Assist in maintaining the cleanliness of kitchen and storage areas as required.
Essential Requirements
We are seeking a friendly and reliable Café Host who understands safe food‑handling practices and maintains high standards of food hygiene. The ideal candidate will be committed to delivering exceptional customer service, able to work both independently and as part of a team, and confident communicating with customers and colleagues.
A high level of personal presentation and punctuality is essential. We are also looking for someone who takes workplace health and safety seriously and applies these principles to help maintain a safe environment for staff and customers alike.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary: $39.25 to $41.11 per hour (inclusive casual loading), plus 12% superannuation.
Casual position available
Discounts on hospital services & private health insurance
As a casual employee, you can salary package a percentage of your earnings each pay period
Free on-site parking
Access to fitness and wellbeing benefits through Fitness Passport
Innovative Professional Development opportunities
A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
All applicants are asked to submit a covering letter (of no more than 2 pages) demonstrating how you meet the above position requirements.
For enquiries contact Jess Kaur, Cafe and Retail Coordinator on 0448 977 420.
If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.