Cafe Host-1

Your role at St John of God Midland Hospital

Thank you for your interest in employment with St John of God Health Care, Midland Hospital. To progress your application to the next stage, please follow click the apply button above and fill in the questionnaires which will create you candidate profile in our system.

The Position Purpose (CAFE HOST)

As an experienced Café allrounder, engage well with café customers by delivering a high standard of hospitality and service whilst operating in a timely manner.

• Make a deliberate, personal effort to engage with café customers.

• Maintain a high standard of customer service: through friendliness, speed and efficiency.

• Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork.

• Make delicious coffees as required within specified time guidelines (and to the correct specification). Further to this prepare other hot and cold, beverages as required and to the menu standards.

• Prepare hot and cold food orders as required and to menu standards including liaising with the kitchen caregivers as necessary.

• Process customer payments at the till with friendliness, speed and accuracy (collecting correct payment from all customers).

• Adhere to the café standards for product presentation and portion size.

• Ensure the security of cash, stock and equipment.

• Ensure displays are well stocked and merchandised.

• Use own initiative to solve minor problems as they arise during the shift.

• Demonstrate the ability to multi-task across the cafés with a high level of environmental/situational awareness e.g. upon return from delivering meals to dine-in customers, collect empty plates from and clear tables.

• Physically capable of undertaking duties including pushing of trolleys, being on feet for considerable periods during the working day and able to carry 3 plated meals or coffees.

• Maintain high levels of general cleanliness and food hygiene standards – in all front-of-house areas.

• Follow the correct procedures for regular handwashing.

• Assist in the dishwashing process as required during each shift.

• Assist in maintaining the cleanliness of kitchen and storage areas as required including sweeping, mopping and cleaning of the general café area.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.