Store Manager - Casino

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Our Store Managers efficiently and effectively manage all aspects of one retail site to maximise sales and profitability.

Why this role matters

Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.

About the role

As the Store Manager of Casino Salvos Store, you will be passionate about making a difference and be ready to lead a team of dedicated employees and volunteers to create a positive change. You will efficiently and effectively manage all retail functions to achieve Salvos Stores’ Strategic Objectives in line with The Salvation Army Mission and Values.

Reporting to the Area Manager, this is a permanent full-time role, located in Casino, NSW.

Salary and conditions are in accordance with the Retail General Industry Award, Level 6.

How you will make an impact

• Lead all retail operations to achieve store and e‑commerce sales and surplus targets aligned with Salvos Stores strategic objectives

• Manage stock (donated and PLU) to ensure ordering, pricing, presentation and display align with Salvos Stores policies and TSA Mission, Vision and Values

• Manage rosters, wages and resourcing within budget, while maximising volunteer participation

• Complete all administrative and Workday requirements accurately and on time, including timesheets and employee and volunteer administration

• Communicate key information effectively, ensuring team members understand and comply with all policies and procedures

• Maintain a safety‑first culture by ensuring compliance with WHS legislation, Salvos Stores safety, security, loss prevention and cash handling procedures, including timely safety reporting

• Build strong community relationships and drive local engagement initiatives in partnership

What you will bring

• Retail management experience (essential). 

• Strong proven customer service, interpersonal and communication skills (essential) 

• Demonstrated leadership skills and the ability to inspire and engage people. 

• Ability to work to budgets and manage operational priorities. 

• Experience using Workday HCM system (highly regarded). 

• Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity. 

What we offer

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

• Access to EAP and health & wellness initiatives incl Fitness Passport

• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)

• Ongoing training and development opportunities that enhance on the job skills and proficiency.

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to apply
If you are passionate about making a difference, we invite you to apply. Please submit your resume and cover letter detailing your alignment with the role's requirements. 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.