Senior Workplace Host

About the Opportunity

We are seeking an engaging and service‑driven Senior Workplace Host to lead a team of Workplace Hosts across premium corporate sites. Acting as the eyes and ears of the workplace, you will bring the experience to life—ensuring every touchpoint is seamless, welcoming and aligned to our client’s brand and culture.

This is a hands‑on leadership role suited to someone who thrives in hospitality‑style service, enjoys building relationships, and takes pride in creating memorable experiences.

Key Responsibilities

• Lead, coach and support a team of Workplace Hosts to deliver outstanding service

• Oversee day‑to‑day workplace operations, ensuring all services meet contractual and SLA requirements

• Provide a warm, professional and engaging welcome to all employees and visitors

• Maintain workplace and event spaces as a corporate showcase, ensuring rooms are reset, stocked and functioning

• Monitor soft services delivery including cleaning, plant maintenance and reactive maintenance needs

• Manage workplace allocations including lockers, End‑of‑Trip facilities and car park auditing

• Support and coordinate onsite events, activations and community engagement initiatives

• Conduct site tours and act as an ambassador for workplace culture and brand values

• Maintain accurate workplace data, documentation and mailbox management

• Promote safety, sustainability and cost‑effective decision‑making across all activities

What You’ll Bring

• Strong background in hospitality or customer service with a track record of delivering exceptional experiences

• Experience leading or supervising a small customer‑facing team

• Excellent stakeholder engagement and relationship‑building skills

• Immaculate personal presentation and outstanding communication skills

• Ability to multitask, stay organised and work autonomously

• Proficiency in Microsoft Office and confidence navigating workplace systems

• A solution‑focused mindset and a collaborative team approach

Why You’ll Love Working With Us

• Be part of a people‑focused organisation committed to service excellence

• Work across premium corporate environments with a strong culture of collaboration

• Opportunities for growth, development and career progression

• Contribute to a workplace experience that genuinely enhances employee wellbeing and engagement

Ready to Make an Impact?

If you’re passionate about creating exceptional workplace experiences and leading teams to deliver service excellence, we’d love to hear from you.

Apply now and help shape the future of workplace experience.