Rydges Resort Hunter Valley - Food and Beverage Attendant

Job Title:    Food and Beverage Attendants - Conferencing & Events Position Overview A Conference & Events Food & Beverage Attendant is responsible for delivering professional, efficient, and high-quality food and beverage service for conferences, meetings, corporate events, weddings, and special functions. The role focuses on set‑up, service, and breakdown of events while ensuring an exceptional guest experience in line with venue and brand standards. This role ensures that guests attending conferences and events are well looked after, services run smoothly, and food and beverages are presented and served to a high standard. Key ResponsibilitiesEvent Setup & Preparation Set up function rooms according to event orders and floor plansPrepare tables, stations, buffets, bars, and equipmentEnsure cleanliness and presentation meet venue standards Food & Beverage Service Serve food and beverages during conferences, meetings, and eventsProvide plated, buffet, cocktail, or bar service as requiredMaintain a professional and attentive approach to guest serviceMonitor tables and functions to ensure guest needs are met Guest Experience Greet and assist guests in a friendly and professional mannerRespond promptly to guest requests or concernsWork collaboratively with kitchen and event teams to ensure smooth service Operational Support Assist with event pack‑down, cleaning, and resetting roomsHandle basic bar service if trained (where applicable)Follow schedules and event run‑sheets to ensure timely service Compliance & Safety Adhere to food safety and hygiene standardsFollow Responsible Service of Alcohol (RSA) requirementsMaintain WHS standards and safe manual handling practices Key Performance Indicators Accurate task completion Customer feedback Achieving team targets Skills & Experience These are the desired skills and experience for this role: Strong customer service and communication skills Ability to work as part of a team in a fast‑paced environment Professional presentation and positive attitude Flexibility to work varying hours, including early mornings, evenings, and weekends Attention to detail and commitment to service excellence Behavioural Capabilities Collaboration: Accepts and appreciates other people; demonstrates courtesy and compassion; supports, encourages, and thanks others; consults, listens, and understands others; promotes diversity and builds morale, team cohesion, and collaboration. Communication: Understands spoken and written information; speaks and writes clearly and understandably; presents with confidence; gauges audience reaction, interest, and understanding, and adjusts communication style or content accordingly. Dependability: Focuses on understanding and addressing customer needs; sets ambitious standards for work quality and quantity; delivers high productivity in a focused and timely manner; structures and prioritises work activities; shows commitment to the organisation. Resilience: Works productively under pressure; maintains a positive outlook; controls emotions; handles failure or criticism well and learns from it. Adaptability: Adapts well to ambiguity, change, and diverse cultures; finds positive opportunities in these circumstances.  Delivering Results: Sets objectives that align with team and organisational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information.