Purpose
As a Night Public Area Cleaner, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on-call phone, and being readily available - a welcoming presence for guests seeking assistance with late-night questions or minor maintenance issues.
Primary Responsibilities
Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
Expertly handle specialised equipment and chemicals with safety in mind
Happily assisting in preparing guest rooms ready for the next day's operation
Offering guest assistance as needed, this may involve tasks such as key security, and responding to minor issues all whilst ensuring privacy and confidentiality
Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am
Skills and Experience
Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
Your communication style is warm and welcoming, making both guests and team members feel at ease
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas.
You will be an independent worker who can take initiative and excel without constant supervision
Reliable transportation and availability to work a flexible rotating schedule including weekends and public holidays as required