Gaming Operations Supervisor | The Star Gold Coast

For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As a Gaming Operations Supervisor, you will be responsible for the engagement, development, coaching and performance management of Gaming team members across Table Games and Electronic Gaming. Your in-depth experience and knowledge of Gaming will see you proactively exceeding the needs of our guests and team members.

This is a fantastic opportunity where you will take good care of both our Gaming team as well as our guests.

Please note that this is a 6-month secondment opportunity.

A few of your responsibilities

• Adhere to all rules and regulations as approved by OLGR whilst maintaining exceptional guest service
• Provide supervision, mentoring and development for all gaming team members
• Foster a positive environment and drive team collaboration
• Support career development and ongoing training & development
• Remain up to date with all communications, Gaming Updates, Rule Amendments, Procedural Changes, and ICM changes

What are we looking for

• Demonstrated experience as a Gaming Operations Supervisor with the ability to inspire, influence and lead to deliver exceptional guest service
• Exceptional interpersonal and communication skills
• Attention to detail and dedication to maintaining game integrity
• Currently hold, or ability to obtain a Queensland Key Employee Casino Licence (KE)
• Flexible availability to work across a 24 hour/7 day roster

Your role will be pivotal in shaping the success of our Gaming Operations at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

It's your move!

Make your next move by clicking the link below.