Food & Beverage Supervisor | Nineteen Restaurant l The Star Gold Coast

For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As a Food and Beverage Supervisor at Nineteen at The Star, you will be a hands on hospitality leader who thrives on the floor, leading by example and delivering exceptional guest experiences. With a genuine love of food, wine, and service, you will play a key role in setting the tone on shift, guiding the team, engaging with guests, and ensuring every detail is executed to the highest standard.

Your strong wine knowledge and passion for modern dining will allow you to confidently recommend dishes and pairings, elevate the guest journey, and build lasting customer loyalty. As a visible and approachable leader, you will coach and mentor the team in real time, driving professionalism, warmth, and consistency throughout the service.

Key Responsibilities

• Lead from the floor as a hands on supervisor, overseeing service and supporting the team throughout the shift
• Coach, train, and mentor team members in service standards, wine knowledge, and guest engagement
• Deliver outstanding customer experiences through polished, proactive, and personalised service
• Support the achievement of financial and operational targets through strong shift leadership and attention to detail
• Run effective pre shift briefings to align the team on service focus and expectations
• Maintain an in depth understanding of the menu, wine list, and dining offering, enabling the team to confidently guide guests

What are we looking for

• Leadership experience in a high-end dining establishment, with a comprehensive knowledge of food and beverage service, including wine pairing and dining etiquette
• A passion for hospitality and a genuine desire to create memorable experiences for guests
• Excellent interpersonal and communication skills, with the ability to build strong relationships with guests, colleagues, and stakeholders
• Exceptional attention to detail and a commitment to maintaining the highest standards of professionalism and quality
• Current QLD RSA Statement of Attainment
• Flexible availability, including weekends and public holidays

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Uniform laundered and ready for you daily on property 
• Up to 30% discounts across award winning restaurants and accommodation
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Your role will be pivotal in shaping the success of our Food and Beverage offering at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.