Food & Beverage Supervisor

Located a short walk from Circular Quay train, bus and light rail interchange, among the cobblestone laneways of The Rocks district in a quirky heritage building, you will find the delightful Sydney Harbour Hotel. Offering 176 rooms and a relaxed restaurant and lobby bar, we are located centrally offering a quintessential Sydney experience. 

Role Purpose:

We are looking for an effective Food and Beverage Supervisor who can support the delivery of day-to-day operations in the Hotel Food and Beverage Venues 

This is a full time position and reports to our Operations Manager.  

You will collaborate with our guests by:

• Creating an outstanding employment experience for the Food and Beverage Collaborators
• Leading by example and Championing our Guiding Principles to bring the best out of your team.
• Providing a warm and genuine service experience
• Anticipating and responding to tricky requests & concerns in a professional and timely manner and coaching your team to do the same.
• Taking an active interest in providing on-the-job coaching and training to the Food & Drink guides.

Responsibilities:

Skills and experience:

Your many talents will include:

• Previous experience in a team leader or supervisory role in a restaurant environment
• Understanding of current food and wine trends.
• Established knowledge of a-la-carte, breakfast buffet and beverage service
• A great communicator with strong motivations to provide great service
• The ability to showcase the best of Sydney to locals and the visitors.
• A natural ability to connect with people from around the globe.
• NSW RSA certificate  

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

·        50% F&B discount across all Crystalbrook restaurants and bars

·        $99 room rates and a generous friends and family discount

·        Enhanced parental Leave and lifestyle benefits

·        A commitment to a green future through enhanced sustainability practices

·        Access to our internal mobility program and team reward schemes

·        Online learning and training with tailored career development pathways 

·        A culture of collaboration, elevating experiences and diversity

·        Limitless career opportunities in a fast growing, dynamic environment 

·        Regular service recognition and team engagement events 

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.