Food & Beverage Supervisor
LassetersFood & Beverage Supervisor | Lasseters Hotel Casino, Alice Springs, NT
Employer: IRIS Capital – Lasseters Hotel Casino Operations Pty Ltd
Position Type: Full-Time
Salary: $70,000 – $80,000 (depending on experience and skill set)
Location: Alice Springs, NT
Lasseters Hotel Casino is seeking a motivated and experienced Food & Beverage Supervisor to support the daily operations of our restaurant and bar outlets. Working closely with the F&B Manager, you will help lead the team, maintain exceptional service standards, and ensure smooth and efficient service delivery across all F&B areas.
About the RoleSupervise daily restaurant/ bar operations
Provide hands-on leadership during shifts
Support staff training, coaching, and development
Maintain high service standards across all F&B outlets
Assist with rostering, labour control, and workforce planning
Ensure compliance with food safety, RSA, hygiene, and workplace practices
Liaise with the kitchen, F&B management, and other departments to deliver seamless service
Address guest enquiries, concerns, and feedback with professionalism
Excellent customer service focus
Ability to perform under pressure in a fast-paced environment
Organised, reliable, and adaptable
High personal presentation and professionalism
Strong cultural awareness and positive team engagement
- AQF Certificate II or III, OR
At least 1 year of relevant experience, OR
Minimum 2–3 years relevant experience may substitute formal qualifications.
Experience supervising teams in a customer service-driven environment
Strong computer literacy, including POS and Microsoft Office
Knowledge of Fair Work standards and safe work practices
Ability to build strong guest and team relationships
We Offer You
- 25% discount on food and beverages across Lasseters operations
- Discounted Health Club membership and Day Spa treatments
- IHG Employee Benefits Program
- Meals provided while on eligible shifts
- Uniforms provided and laundered
- Training, professional development, and career progression pathways
- Staff and family social events
If you are passionate about hospitality, enjoy supporting teams, and are committed to providing exceptional guest experiences, we’d love to hear from you.