Food & Beverage Supervisor - Banquets (Full Time) | InterContinental Sanctuary Cove Resort

About Us

As part of the globally recognised IHG Hotels & Resorts, we take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

As Australia’s first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the grand architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. Renowned for hosting weddings, conferences and large-scale events, our Banquets team plays a key role in delivering exceptional experiences for our guests.

We are currently seeking a Food & Beverage Supervisor – Banquets (Full Time) to join our team.

The Role

Reporting to the Director of Banquet Operations, you will assist in coordinating the day-to-day operations of our busy Banquets and Events spaces.

From large conferences and gala dinners to weddings and private celebrations, you will help lead service teams to ensure each event runs seamlessly and meets the luxury service standards expected of the InterContinental brand.

This is a hands-on leadership role, supporting event execution, supervising service teams and ensuring exceptional guest experiences across every event.

While the primary focus of the role is Banquets, you may also assist Restaurants & Bars when operationally required.

Your Day-to-Day

• Support the Director of Banquet Operations and leadership team in delivering successful events across the resort

• Supervise banquet service teams during conferences, weddings and special events

• Coordinate event service to ensure smooth, efficient operations

• Monitor staffing levels and assist with rostering to support event requirements

• Maintain strong communication with kitchen, events, and operational teams

• Ensure service standards align with IHG brand expectations

• Support inventory control and stock ordering where required

• Assist with training and development of Food & Beverage team members

• Build strong relationships across departments to ensure seamless event delivery

• Maintain safe work practices and compliance with WHS procedures

What We’re Looking For

Qualifications

• Hospitality qualification desirable

• RSA Certificate required

• Full driver's licence

• Unrestricted working rights in Australia

Experience & Skills

• Previous supervisory experience within banquets, conferences, weddings or large-scale events

• Ability to lead teams during high-volume service periods

• Strong organisational skills and attention to detail

• Excellent communication and teamwork skills

• A proactive and solutions-focused mindset

• Professional presentation and strong guest focus

• Flexibility to work evenings, weekends and public holidays

What We Offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that support you and your family’s wellbeing, including:

• Paid birthday leave

• Global hotel perks, including accommodation and food & beverage discounts

• Enhanced parental leave

• Career development through our lifelong learning program

• IHG Career Milestone celebrations

• Transfer of entitlements as you grow within IHG

• Access to our retail discount platform

We are proud to be IHG, and we know you will be too.

Visit careers.ihg.com to learn more.

To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com/

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