Food and Beverage Supervisor

Live in the moment at Crystalbrook Riley. A stunning luxury hotel in Cairns, Australia, offering a unique blend of chic design, sustainable practices, and high-energy fun. Situated just steps from the Esplanade Boardwalk in tropical Cairns, Crystalbrook Riley offers stylish hotel suites, spectacular coastal views and a range of 5-star facilities, including a 1000+ sqm swimming lagoon, poolside cabanas, luxurious Eléme Day Spa and signature wining and dining experiences. You will be hard pushed to find a better view from your workstation! 

THE ROLE: 

We are seeking a new Food & Beverage Supervisor to work alongside a passionate and supportive hotel team, reporting to the Restaurant Manager your passion is food, and you know your way around a drinks menu. You will assist in leading the team and creating a dining experience that keeps our guest wanting more. 

You will collaborate with our guests by: 

• Creating an outstanding employment experience for the Food and Beverage Collaborators 
• Providing a warm and genuine service experience 
• Anticipating and responding to tricky requests & concerns in a professional and timely manner and coaching your team to do the same. 
• Taking an active interest in providing on-the-job coaching and training to the Food & Drink guides. 

ABOUT YOU:

We are looking for a skilled and ambitious restaurant supervisor who can display: 

• Considerable experience in premium restaurant environments.  
• Previous restaurant or bar supervisory experience 
• Demonstrated passion for the hospitality industry and speciality in high quality service. 
• Great attention to detail, being one step ahead of guests needs. 
• In-depth knowledge of sequence of service and product knowledge.  
• The passion to take on other ad-hoc duties as required 
• Ability to prioritise & work in fast-paced environment being able to keep high standards of service.  
• Friendly and confident communication skills.   
• QLD RSA essential 
• Available across various shifts including weekends, evenings and public holidays 
• Able to commit for a minimum of 6 months 

THE BENEFITS:

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include: 

• A market leading 50% F&B discount across all Venues 
• $99 Room rates and a generous friends and family discount 
• Lifestyle benefits including extra leave and earth advocacy days 
• Green future - we are committed to enhanced sustainability practices   
• Dedicated Internal Mobility Programme and reward scheme  
• Online learning, career enhancement and development plans 
• Personalised employee support network  
• Regular service recognition and team events 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally. 

Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations.  We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you!