Food and Beverage Senior - Wet'n'Wild

Food and Beverage Outlet Senior
$ 26.89 per hour Part-Time
Wet & Wild

The Opportunity:
As a Food and Beverage Senior, you will ensure your outlet is organised and runs efficiently. You will lead by example and deliver exceptional guest service, promote upselling and value adding to every order and assist the outlet Leader/Supervisors as required.

Your day to day:
• Ensure your team are following the correct processes and procedures during their shift, including wearing correct uniform.
• Ensure your team are providing outstanding customer service and deal with any guest complaints or enquiries.
• Mentor, develop and train other employees as required.
• Apply and monitor food safety procedures and ensure your team display a high standard of cleanliness in the work area.
• Ensure your work environment is well presented at all times, including displays, signage and front of house areas.
• Operate cash registers, conduct end of day cash-up and monitor accurate cash handling procedures within your team.
• Assist with inventory management through effective stock control.
• Report any issues that may affect operations immediately to your outlet Leader/Supervisor.

What you’ll bring to the role:
• Effective communication, delegation and leadership skills.
• Strong problem-solving skills.
• Food safety and SAP knowledge.
• Availability to work any day of the week including weekends and nights and at other VRTP properties as required.