Food and Beverage Attendant

  Purpose As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success. One shift you might be pouring fresh batches straight from the tanks in the Tavern. The next, delivering a polished experience in Trader, or running a large-scale event in our Conference & Events spaces. It’s fast-paced, hands-on, and built for people who like variety and energy in their day. We’re looking for people who: Thrive in a dynamic, multi-outlet environment Bring personality, not just plates Take pride in great service and product knowledge Want to be part of something a little different to your standard venue You’ll be part of a team that blends hospitality, craft, and community, where the venue isn’t just a place to work, it’s something we’re genuinely proud to show off. Of course, you’ll still deliver on the fundamentals, great service, strong product knowledge, and upholding the standards expected within the Accor network , but how you bring that to life is where you stand out.   Primary Responsibilities Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity Elevate dining experiences with your personalised food and beverage suggestions within outlets and events Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more. Proactively source information to increase your product knowledge Confidently communicate with guests and colleagues for seamless teamwork Take pride in your space, setting up and packing service areas meticulously   Skills and Experience Proven track record in customer service within the hospitality sector Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued) Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory Passion for engaging with patrons and collaborating within a team of diverse professionals