Duty Manager - Nights

Moxy Sydney Airport

Duty Manager - Nights

• Permanent full time position 
• 38 hours per week
• $76,500 to $80,000 per year + superannuation 
• Location: Moxy Sydney Airport

Are you up for this?

• Manage day-to-day operations and ensure the quality and standards of the hotel are met 
• Assist our fun hunters arriving and departing the hotel through the check in and departure process
• Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
• Supervise crew staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail  
• Be a thoughtful and energetic leader by providing motivation and support to the team  
• Handle general enquiries, engaging and serving our guests with a playful and thoughtful approach
• Be an expert on the hotel and the surrounding area, know it inside and out to enhance the  experiences for our guests
• Build and strengthen relationships with existing fun hunters to provide guests with stays that are very much out of the ordinary, enabling future booking 
• Set the vibe by planning and executing team building activities so our crew feel’s part of Moxy's open and playful work environment 
• Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals. 

Successful applicants must have:

• Experience with OPERA property management system or similar 
• Working rights in Australia 
• Minimum 1 years experience in similar managerial role
• Enthusiastic to escalate your career 
• Self-motivated, driven and energized in a fast-paced environment 
• Armed with smart solutions and a can-do attitude 

Applications close on 15^th May 2026.