Duty Manager

Duty Manager

Budgewoi Hotel | Full-Time | Central Coast NSW Part of SRG Hospitality

Lead the floor. Build your experience. Grow with the group.

Budgewoi Hotel is a flagship coastal venue within SRG Hospitality, a premium, multi-venue hospitality group operating across NSW and continuing to expand.

We’re seeking a Duty Manager who is confident on shift and ready to take the next step in their leadership journey within a growing hospitality group.

This role suits someone who thrives in fast-paced environments and is looking to build toward senior leadership opportunities over time.

Why This Role Exists

As SRG continues to expand, we’re building a strong team of Duty Managers who can:

• Run efficient and well-controlled service periods
• Uphold brand, compliance, and guest experience standards
• Develop into Senior Duty Managers and future Venue Leaders

This role is designed to give you the foundation and exposure needed to grow within the group.

Career Pathway & Growth

At SRG Hospitality, Duty Manager is the first step in a clear leadership pathway.

What This Can Lead To:

• Senior Duty Manager roles at Budgewoi Hotel
• Opportunities across other SRG venues
• Development into Venue Manager positions over time

You’ll be supported through:

• Hands-on mentoring from senior leaders
• Exposure to operations, compliance, and team leadership
• Increasing responsibility as your capability grows

What You’ll Be Responsible For

Guest Experience & Floor Support

• Support the smooth running of shifts across all areas
• Deliver a welcoming, safe, and high-quality guest experience
• Assist with handling guest issues and escalations

Operational Support

• Assist in daily operations across bar, bistro, gaming, and events
• Ensure service readiness and smooth handovers
• Support effective workflow during peak periods

Team Leadership

• Provide direction and support to FOH staff on shift
• Lead by example with professionalism and work ethic
• Assist in training and developing team members

Compliance & Safety

• Follow RSA, liquor licensing, gaming, and WHS requirements
• Support incident management and reporting
• Ensure safe and responsible service practices

Commercial Awareness

• Support labour efficiency and stock control
• Contribute to maintaining high standards while managing costs

What We’re Looking For

Experience & Capability

• Experience as a Duty Manager, Supervisor, or Team Leader in hospitality
• Confidence working in fast-paced environments
• Strong communication and problem-solving skills
• A proactive attitude and willingness to learn

Qualifications

• Current RSA (NSW)
• RCG (or willingness to obtain)
• Understanding of NSW liquor and gaming regulations 

Availability

• Ability to work nights, weekends, and public holidays

What Success Looks Like

• Shifts run smoothly and efficiently
• Guests receive consistent, high-quality service
• Team members feel supported and clear in their roles
• You continue to build skills and take on greater responsibility

Why Join Budgewoi Hotel & SRG Hospitality

• Be part of a growing hospitality group
• Clear pathway into senior leadership roles
• Supportive team environment with hands-on development
• Opportunities to grow across multiple venues

If you’re a Duty Manager ready to grow your career in hospitality and gain experience in a high-performing venue, we’d love to hear from you.

Apply now with your resume and a short note outlining your experience and career goals.