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Boardroom Waiter / Front of House Concierge & Events Coordinator

Gilbert + Tobin
4 days ago
Full-time
On-site
Sydney, New South Wales, Australia
Wait & Guest Services

Job Description

About us

Gilbert + Tobin is built on enduring values of excellence, trust, respect, integrity and good corporate citizenship. We are a leading firm with over 500 lawyers, trusted by our clients to navigate today’s increasingly complex world.

 

We are purpose-built for our clients’ most complex work - across transactions, disputes and regulation. Our partners are leaders in their fields, delivering the highest quality of legal advice and providing an exceptional edge for our clients. They also provide our lawyers the opportunity to work with and learn from them. We are innovators in the use of technology, redefining value and service in the legal industry.

 

Our open, merit-based culture attracts and inspires the best legal talent. Founded in 1988, G+T’s journey has been one of relentless ambition and rapid progress, achieving extraordinary success in just over three decades.

 

We remain as determined as ever to be the best it’s possible to be.

About the Role

We are seeking a polished, enthusiastic, and highly professional Boardroom Waiter / Front of House Concierge & Events Coordinator to join our dynamic and high-performing team.

 

This is a client-facing role suited to an individual who thrives in a premium corporate hospitality environment and takes pride in delivering exceptional service standards. You will be responsible for managing the client floor experience, coordinating internal and external events, and providing seamless Front of House support to clients, guests, and stakeholders within a top-tier legal environment.

 

The successful candidate will demonstrate exceptional attention to detail, strong organisational capability, and the ability to anticipate client needs while maintaining discretion, professionalism, and composure in a fast-paced environment.

Key Responsibilities

Boardroom & Client Floor Hospitality

  • Oversee and maintain all client-facing boardrooms, meeting rooms and hospitality areas to ensure they are presented to the highest standard at all times
  • Deliver premium food and beverage service for clients, partners, and internal stakeholders
  • Warmly welcome clients and guests, ensuring a seamless and professional experience from arrival through to departure
  • Anticipate client requirements and respond promptly and professionally to all requests
  • Coordinate meeting room set-ups, catering requirements, and presentation standards
  • Ensure all hospitality areas remain clean, organised, and fully stocked throughout the day

Front of House Concierge

  • Provide professional Front of House and concierge support for clients and visitors
  • Manage traffic flow within the reception and client floor areas
  • Issue and manage contractor and temporary security passes
  • Liaise with internal teams to ensure smooth client movements and meeting coordination
  • Handle client and guest enquiries with professionalism, discretion, and efficiency

Events Coordination

  • Coordinate and support internal and external firm events alongside the Events Host and wider team
  • Manage event logistics through the meeting room booking system (Condeco)
  • Coordinate all event requirements including room set-up, catering, AV/IT requirements and supplier liaison
  • Assist with event planning, menu selection, and beverage service
  • Ensure events are executed seamlessly and to a premium corporate standard

About You

To be successful in this role, you will possess:

  • Previous experience in corporate hospitality, boardroom service, concierge, reception, or premium client-facing environments
  • Exceptional personal presentation and professional demeanour
  • Outstanding communication and interpersonal skills
  • A proactive and service-driven approach
  • Experience coordinating corporate events
  • Strong attention to detail and excellent organisational skills
  • The ability to multitask and remain composed under pressure
  • A flexible and adaptable approach with the ability to work independently and collaboratively
  • Intermediate Microsoft Office skills
  • Experience using meeting room booking systems such as Condeco (preferred but not essential)
  • Responsible Service of Alcohol (RSA) Certificate

We are looking for someone who is passionate about delivering exceptional client experiences and understands the importance of professionalism, discretion and five-star service within a corporate environment. This role is ideal for someone who enjoys hospitality but is equally confident managing high-level client interactions within a professional services setting.

What We Offer

  • A supportive and flexible work environment.
  • Top of market remuneration and a range of benefits including 26 weeks paid parental leave, additional annual leave, subsidised café and gym membership, end of trip facilities, exclusive retail discounts, social events and much more, which you can view here.
  • Beautiful sunlit open-plan offices with panoramic views of the city and easy access to public transport, restaurants, cafes and exercise facilities.

Additional Information

Please submit your interest via our career’s website with a resume.
  
We are committed to providing and maintaining a diverse and inclusive environment and a culture where everyone feels valued and empowered to contribute.