All Rounder: Gallery & Retail, Food & Beverage, Housekeeping

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Cradle Mountain Hotel is nestled in the alpine woodlands at the northern end of the breathtaking Cradle Mountain – Lake St Clair National Park. This wonderful escape showcases the absolute best this region has to offer with warm and welcoming hospitality, sensational local food and wine, indulgent spa facilities and breathtaking scenery. Located approximately two hours from Launceston and four hours from Hobart, our 60 room hotel also incorporates the award-winning Altitude restaurant and stunning Cradle Mountain Wilderness Gallery. 

This is more than a job, it’s a chance to live and work in one of Australia’s most breathtaking locations.

• Staff accommodation and meals package available.
• Open to couples - apply together!
• Please note, Cradle Mountain Hotel is not in an eligible location to be counted toward WHM visa days.

What you’ll do:

Looking for variety, adventure and meaningful work? In this unique, multi-department role, no two days are the same. As a casual All Rounder, you will work across our Wilderness Gallery, in our restaurant as a Food & Beverage Attendant, and Housekeeping Team. You'll deliver a warm, personalised service, a can‑do attitude, and knowledgeable recommendations on the best experiences in the Cradle Mountain region and across Tasmania. On a daily basis you will:

Gallery & Retail

• Deliver a warm, engaging gallery experience by welcoming visitors, hosting tours, sharing knowledge about artists and exhibitions, and processing POS sales accurately.
• Support the gallery’s presentation and promotion by maintaining visual merchandising standards and assisting with content that showcases the gallery as a destination attraction.
• Assist with the coordination of private events, including weddings, art exhibitions and after-hours gallery experiences.

Food & Beverage

• Undertake general waiting and service duties of food and beverages.
• Ensure accurate processing of dockets, including cashiering duties.
• Setup and reset restaurants and specific conference & function activities as required.

Housekeeping

• Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards.
• Complete linen changes, clean rooms, replenish stock and record items in rooms.
• Work as part of a great team, while also being able to work autonomously.

You’ll be part of a supportive, fun and passionate team, building your hospitality skills while connecting with guests from around the world!

What you’ll bring:  

• A genuine passion for customer service and creating great experiences
• A positive, hands-on attitude—you’re not afraid to jump in
• Interest in art, hospitality and tourism
• Retail or hospitality experience (essential)
• Confidence using computers and POS systems
• RSA & Food Safety certification (or willingness to obtain)
• First Aid Certificate (or willingness to obtain)
• Flexibility to work weekends and public holidays
• Own vehicle (due to remote location)
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Good time management and an eye for detail
• An ability to follow direction related to daily tasks and expectations

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.