Retail Cleaning Supervisor - Rowville VIC

Company Description

BIC Consolidated is a leading provider of cleaning services across Australia. We’re currently seeking a Full-Time Retail Cleaning Supervisor to join our growing Retail Operations Team.

We lead the cleaning industry through innovation, sustainability, and ethical practices, guided by our core values:
Safety, Respect, Teamwork, Commitment, Honesty, and Customer Focus.

At BIC Consolidated, our people are the heart of what we do. We invest in training, technology, and transparency to help our team members thrive and take pride in their work.

Job Description

As a Retail Cleaning Supervisor, you will oversee cleaning operations across assigned retail sites to ensure they meet our clients’ presentation, hygiene, and safety standards. You’ll provide on-site leadership, support your team, and ensure smooth day-to-day operations.

Key Responsibilities:

• Supervise and support a team of cleaners across multiple retail locations

• Conduct regular site inspections to ensure cleaning standards and client expectations are met

• Manage daily operations, including scheduling, task allocation, and attendance monitoring

• Provide hands-on cleaning as required to support team coverage and quality delivery

• Train and mentor new and existing cleaning staff in procedures, safety, and customer service

• Maintain stock control and order cleaning materials and equipment as needed

• Report maintenance, safety, or staffing issues promptly to management

• Build and maintain positive relationships with store management and clients

• Ensure compliance with company policies, procedures, and OH&S standards

What You’ll Bring:

• Proven experience in retail or commercial cleaning, with supervisory or team leader experience preferred

• Strong leadership and communication skills with the ability to motivate and support a diverse team

• Excellent attention to detail and commitment to delivering high-quality results

• Reliable, well-organised, and capable of managing multiple sites or priorities

• Sound understanding of OH&S and safe work practices

• Flexibility to work early mornings, evenings, or weekends as required

If you are interested in one of these positions, please reach out to our manager, Kamaldeep. You can contact them via email at [email protected]

Qualifications

• Minimum of 2 years’ supervising experience 

• Proven high level of customer service and management skills 

• Demonstrated problem-solving, strong analytical and project management skills 

• Proven organisational skills and ability to manage multiple tasks and staff rosters. 

Additional Information

Why Join BIC Consolidated

• Be part of a supportive, people-focused company that values your leadership

• Ongoing training and career development opportunities

• Stable, long-term employment with a growing national business

• Work with industry-leading technology and systems in a respected organisation