Housekeeping Services Room Attendant

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

The Housekeeping Services Room Attendant, reporting to the Housekeeping Services Supervisor, will contribute to a positive customer experience by delivering high-quality service with professionalism, courtesy, and efficiency.

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for our housekeeping team.

A few of your responsibilities  

• Deliver timely, effective, and efficient customer service that meets both guest needs and corporate standards
• Address customer queries and complaints with tact, escalating issues and providing regular feedback to the Supervisor
• Clean and service rooms, apartments, corridors, balconies, and pantries to The Star standards; update room status via phone
• Handle guest belongings with care while working in rooms
• Report all lost and found items to Security

What we are looking for 

• Experience in a housekeeping function
• Ability to work in a team environment

About You

You are a dedicated and customer-focused Room Attendant who takes pride in delivering high-quality service with efficiency and care. 

With a strong attention to detail, you maintain cleanliness across rooms and shared spaces to meet The Star’s standards, while treating guest belongings with respect.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

It's your time to SHINE! 

Click on the link below to make your next career move with The Star.