Housekeeping Manager - The Langham Sydney

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Sydney is the city's most exclusive harbourside address. Nestled in the city's Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies. Guests enjoy sweeping western harbour views, and a tranquil yet convenient proximity to some of Sydney's most iconic experiences. The Langham, Sydney invites our guests to experience elegance redefined at Sydney's ultimate hotel experience of unsurpassed luxury and opulence.

We are recognised for our:

• Outstanding five-star luxury hotel accommodation
• Residential-style event spaces
• One-of-a-kind and sought after dining experiences
• Sydney's most renowned Day Spa
• Excellent leisure facilities, including a fully-equipped Health Club, swimming pool, Jacuzzi and steam rooms

Learn more at http://sydney.langhamhotels.com.au/

About the Role

This role oversees the day-to-day housekeeping operations to ensure rooms are impeccably prepared for guest arrivals. Working closely with the Front Office team, the Housekeeping Manager helps deliver seamless service and supports creating memorable guest experiences.

Duties & Responsibilities

Your duties will include:

• Oversee daily housekeeping operations across rooms and public areas.
• Ensure guest rooms are cleaned and ready by required check-in times.
• Supervise, schedule, and support housekeeping staff.
• Coordinate with Maintenance and other departments for task completion.
• Manage linen inventory, supplies, and uniform distribution.
• Maintain lost property records and guest communication.
• Monitor cleanliness of public areas, restrooms, and corridors.
• Assist with training staff to meet quality and brand standards.
• Control departmental costs and stay within budget targets.
• Liaise with contractors and suppliers as needed.
• Respond to guest requests and special room setups.
• Follow up on inspections, audits, and guest feedback.

Skills and experiences

To be successful in this role, you will need to possess:

• Demonstrated experience in a similar housekeeping management role within a hotel environment.
• Sound knowledge of housekeeping procedures
• Possess a high standard of professional grooming.
• Excellent organisational and time management abilities.
• Ability to demonstrate a commitment to outstanding customer service.
• Well presented with exceptional communication skills.

What We Offer

In return for your bespoke service to our guests and dedication to the hotel, we will offer you:

• Opportunities for professional development and career growth within an international luxury hotel group
• A supportive and inclusive team culture within a prestigious hotel environment.
• Complimentary meals and laundry
• Complimentary Hotel nights at LHG Hotel and Resorts each year and food & beverage discounts. 
• Employee Assistance Program 

If you want to work in an elegant environment with an engaged team, that is committed to 'Knowing Our Guests and Building Great Memories',

CLICK APPLY NOW!