Food and Beverage Attendants

Company Description

Located in the world renown wine region of Barossa Valley, the Novotel Barossa Valley Resort is nestled amongst the vines of Jacob's Creek and the Barossa Valley ranges it is easy to be immersed in the beautiful regional setting. The Resort offers 140 beautifully appointed guest rooms, a variety of food and beverage options and the largest conference and events space in regional South Australia 

Whilst living and working in this picturesque region you can explore the many vineyards, Cellar Doors, take a hot air Balloon ride, take long bush walks, have a hit of golf or indulge in some relaxation at Endota Day Spa. 

We are 'relentlessly guest obsessed' at AccorHotels and everything we do at the Resort, we do to assist our guests feel welcome and valued, ensuring they have an unforgettable experience.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are currently recruiting Food & Beverage attendants that can work across multiple hotel outlets (In room dining, Conference & Events, Pool Bar and Restaurant Service). Regardless of your location, you will take patrons on a journey, providing the highest of service standards at all times. Some of your core tasks will involve:

• Welcome and engage guests with warmth, enthusiasm, and professionalism, creating a memorable first impression.
• Deliver exceptional service by following established service standards while adding your personal touch and industry expertise to each guest interaction.
• Enhance the dining experience by offering thoughtful, personalised food and beverage recommendations across restaurant outlets and events.
• Maintain strong product knowledge of all menu items and beverage selections to confidently assist guests and support team efficiency.

Qualifications

As a successful candidate you will have:

• A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
• Initiative to ensure that interactions with our customers are positive and efficient
• Your Responsible Service of Alcohol (RSA) Certificate
• Previous customer service or hospitality experience
• A high standard of grooming and presentation
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings, weekends & public holidays 

In return for your commitment, we will provide you with a fantastic career, training opportunities, excellent working conditions with a supportive and fun team. In addition, we you will have access to exclusive hotel discounts worldwide.

Additional Information

The ideal candidate brings a strong guest first attitude, sharp problem solving abilities, and the confidence to preform well in a fast-paced environment.