Cashier Services Supervisor | Secondment

Are you our next rising star? 

Continue your career with us as a Cashier Services Supervisor at The Star Gold Coast on a 6-month secondment.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Cashier Services Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of the Casino Cages and Keno services. You will be responsible for supervising a team of Cashiers, providing leadership, guidance, and support to maintain high standards of customer service, compliance, and operational excellence.

This is a fantastic opportunity where you will have the opportunity to learn and develop your skills within the Cashier Services team.

A few of your responsibilities: 

• Set up and manage patron accounts ensuring compliance, accuracy and integrity across all transactions
• Oversee operations with a focus on maintaining compliance with all relevant regulations, policies, and procedures
• Supervise and guide the Cashier team, fostering a proactive and high-performance environment
• Collaborate with various departments, including Security and Surveillance to ensure seamless operations
• Maintain a thorough knowledge of the compliance requirements relating to the Casino Control Act 1982, associated Legislation and the System of Accounting and Internal Control

What we will be looking for:

• Proven experience in a supervisory role within a cash handling environment
• Exceptional mathematical and analytical skills, with the ability to handle large volumes of cash transactions accurately
• Strong leadership and interpersonal abilities, with a talent for motivating and coaching teams
• Flexible availability to work across a 24 hour/7 day roster that will include nights, weekends and public holidays 
• Eligible to obtain a Casino Key Employee license (which includes thorough background checks)

About you:

With your extensive experience in gaming or cash operations, you’ll maintain a keen eye for detail and a strong understanding of the importance of accuracy and efficiency. Your exceptional organisational skills and proactive approach make you an ideal fit for this role.

Your role will be pivotal in shaping the success of our Cash Operations at The Star. Join us in making a difference.  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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