Beverage Operations Manager

Company Description

We are opening Melbourne's newest rooftop destination; Cleo

Opening this December, Cleo will bring Eastern Mediterranean flavours and old-world cooking techniques to life, set within a new modern space to celebrate every season

The rooftop of Hyde Melbourne Place will be transformed with warm tones, long tables, generous spaces for relaxed communal dining and an all-new Mediterranean-inspired food and beverage menu.

Job Description

As the Beverage Operations Manager, you’ll be the driving force behind our beverage vision. From curating exceptional wine, spirits, and cocktail offerings to leading a passionate team, you will oversee the entire beverage operation to ensure world-class standards of service, profitability, and guest satisfaction.

You’ll work closely with the Food & Beverage leadership team to create innovative concepts, manage supplier relationships and deliver a beverage culture that is as dynamic as our guests.

Key Responsibilities

• Lead, inspire, and develop a high-performing beverage team.
• Oversee all beverage operations across venues and events within the hotel.
• Curate innovative beverage menus, from signature cocktails to premium wine lists.
• Manage supplier partnerships, stock control, and cost of goods.
• Drive profitability through effective pricing, forecasting, and cost management.
• Deliver training programs to ensure excellence in product knowledge and service.
• Maintain compliance with licensing, health, and safety standards.
• Elevate the guest experience with creative, memorable, and engaging beverage offerings.
• Maintaining compliance with RSA and licensing requirements
• Hands on support by jumping in behind the bar to mix, shake and serve when the rush hits

Qualifications

What you bring:

• Minimum three years’ experience in a senior beverage management role within luxury hotels, lifestyle venues, or high-end hospitality.

• Strong leadership skills with a passion for developing people.
• Exceptional knowledge of wines, spirits, cocktails, and emerging trends. WSET III or equivalent (ideal)
• Strong commercial acumen and experience managing budgets and supplier negotiations.
• Creative flair, with the ability to design and execute innovative beverage concepts.
• A guest-first mindset with a commitment to creating extraordinary experiences.

• Flexibility to work evenings, weekends and event nights
• Current RSA certification

Additional Information

What we offer

• Worldwide Accommodation and Food & Beverage Discounts at Ennismore and Accor properties
• Be part of a creative, energetic, and supportive team
• Career growth opportunities across our wider hospitality group
• Daily Staff Meals 

At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.